Warranties
At Teddy’s, we stand behind the quality of our products and want you to be completely satisfied with your purchase. We offer the following warranties for our products:
Quality Guarantee: We guarantee the quality of our products and will replace any items that are defective or damaged during shipping. Please contact us within 14 days of receiving your order if you have any issues with your products.
Freshness Guarantee: We guarantee the freshness of our products and will only sell items that have been recently harvested or produced. If you receive any products that are stale or past their expiration date, please contact us within 14 days of receiving your order for a replacement or refund.
Accuracy Guarantee: We guarantee the accuracy of our product descriptions and will provide you with the correct information about our products. If you receive any products that do not match their descriptions, please contact us within 14 days of receiving your order for a replacement or refund.
Satisfaction Guarantee: We want you to be completely satisfied with your purchase from Teddy’s. If you are not satisfied with your products for any reason, please contact us within 14 days of receiving your order for a replacement or refund.
Please note that our warranties do not cover damage or defects caused by misuse, abuse, or neglect of our products. Additionally, our warranties do not cover any products that have been altered or modified in any way.
If you have any questions or concerns about our warranties, please contact us at support@teddys.co.za.