At Teddy’s, we offer fast and reliable shipping to our customers in Cape Town and the surrounding areas. We use reputable courier services to ensure that your order arrives quickly and safely.

1. Shipping Times: We strive to process and ship your order as quickly as possible. Most orders are processed and shipped within 1-2 business days of receiving your order. Depending on your location, shipping times may vary, but typically orders are delivered within 2-5 business days.

2. Tracking Your Order: Once your order has been shipped, we will send you a tracking number and a link to track your order. You can use this information to monitor the progress of your shipment and ensure that it arrives on time.

3. Local Pickup: If you prefer to pick up your order in person, we also offer a local pickup option. Simply select the local pickup option during checkout, and we will notify you when your order is ready for pickup. Our pickup location is in Cape Town and we will provide you with the exact address and directions.

4. Shipping Restrictions: Unfortunately, we are unable to ship outside of Cape Town at this time. We apologize for any inconvenience this may cause.

Please note that shipping times may vary during peak seasons, holidays, or other busy periods. We will do our best to keep you informed of any delays or changes to your shipment.

If you have any questions or concerns about shipping, please contact us at support@teddys.co.za.